Payment / Dispatch

Payment and shipping

The following conditions apply:

Shipping conditions

Delivery is made within Germany and to the following countries: Europe, outside Europe on request.

No shipment will be made to the USA.

Shipping costs

Deliveries within Germany:

We charge a flat rate of €6.90 for shipping within Germany.
From an order value of 100,00 € we deliver free of shipping costs.

Deliveries abroad:

We calculate the shipping costs to foreign countries as follows:

Austria: 9,95 €
other EU countries: 16,95 €
Switzerland: 19,95 €
Europe without EU: from 19,95€

Delivery times

As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 3 - 5 days, with foreign supplies in principle within 5 - 10 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

Terms of payment

For domestic (Germany) and international deliveries you have the following payment options:

• SOFORT bank transfer
• Prepayment by bank transfer
• Payment by PayPal
• Payment by PayPal Express
• Credit card
• Giropay
• iDEAL
• Apple Pay
• Payment by invoice*

*Payment by invoice is only possible for public authorities and companies.
The invoice amount must be settled within 14 days when paying by invoice.

Our bank details:

IBAN: DE12 8505 0300 0221 1439 80
BIC: OSDDDE81XXX
Ostsächische Sparkasse Dresden

If you have any questions, please find our contact details in the imprint.